Harvard Business Review 201607
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Fixing a Broken System
Highlights of this month’s issue.
How to Make the Most of Omnichannel Retailing
Your best bet is to get online customers to visit your stores.
CEOs Shouldn’t Try to Embody Their Firms’ Culture
New research indicates that leaders with a different orientation may get better results.
WPP’s CEO on Turning a Portfolio of Companies Into a Growth Machine
Finding the synergies in a holding company
Beyond the Holacracy Hype
The overwrought claims—and actual promise—of the next generation of self-managed teams
Why Diversity Programs Fail
And what works better
Designing a Bias-Free Organization
It’s easier to change your processes than your people.
We Just Can’t Handle Diversity
A research roundup
Where Financial Reporting Still Falls Short
Even after a raft of reforms, corporate accounting remains murky. Here’s what you need to know to evaluate a company accurately.
How to Pay for Health Care
Bundled payments will finally unleash the competition that patients want.
The Case for Capitation
It’s the only way to cut waste while improving quality.
How to Negotiate with a Liar
Tactics for getting to the truth
Case Study: Should You Adjust Your Business Model for a Major Customer?
A manufacturer evaluates a tempting deal.
Can Capitalism Be Redeemed?
Income inequality is much more than an economic problem.
Life’s Work: An Interview with Greg Louganis
The Olympic gold medalist talks about his early training and finally winning a place on the Wheaties box.